Everything you need to know about ordering from Chagrin Valley Soap & Salve. Questions? The Wholesale Team is happy to help.
Ordering
- No order minimum. Order as much or as little as you need.
- Any quantity. No case packs required. Order singles of any item.
- Your wholesale pricing shows automatically on every product when you're logged in.
- Reordering is easy. Go to Reorder in the menu and choose Buy again on any past order.
- Prefer to order by phone or email? Call (440) 248-7627 or email wholesale@chagrinvalleysoap.com.
Shipping
- Processing: Orders ship within 2–4 business days.
- Delivery (US): Arrives 3–7 business days after shipping.
- Cost: Calculated at checkout, so you see it before you place your order.
- International: We ship wholesale orders worldwide, usually by FedEx International Connect Plus. Any duties and taxes for your country are the buyer's responsibility.
Payment
- Pay by card or ACH at checkout.
- Net terms: Available for approved accounts. Email wholesale@chagrinvalleysoap.com to ask.
If something isn't right
- Damaged or missing items: Email wholesale@chagrinvalleysoap.com and we'll make it right.
- Something not selling? Let us know within 2 months and we're happy to swap it for items that sell better in your store.
Displays and signage
We're glad to help with shelf and signage materials for your store. Every store is different, so email us about what you have in mind and we'll work out what fits.
Contact the Wholesale Team
wholesale@chagrinvalleysoap.com · (440) 248-7627
Monday–Thursday 9:30 am–4:30 pm, Friday 9:30 am–3:00 pm (Eastern)